FAQ

General Questions

What is this website?

What is this website?

We create and host 3D, interactive, veterinary learning content that you can access directly from your desktop or laptop browser (mobile support is a work in progress).

Our content is FREE for veterinary students, interns, residents and academics at veterinary learning institutions. We have partnered with VIN.com to provide this through their website. If you are in this category please sign up at VIN.com and access the 3D content free on their page at www.vin.com/3dlearning.
Faq group: 
Faq weight: 
0

I’m a lecturer that would like to use the content ‘live’ in my teaching, can I do this?

I’m a lecturer that would like to use the content ‘live’ in my teaching, can I do this?

Yes, you can use the content live in your teaching either via access at VIN.com or ivalalearn.com. What you must not do is pass out your login details to others. If others subsequently wish to access the content they need to do so either with an account at VIN.com or ivalalearn.com.
Faq group: 
Faq weight: 
2

Does the content work on mobile devices?

Does the content work on mobile devices?

There’s nothing stopping the content running on mobile devices, however we haven’t yet optimised it for these devices. The technology is still young and we think that at this time, performance may be low. HOWEVER we have got some users that use the content regularly on their tablet devices and are comfortable with it.
Faq group: 
Faq weight: 
2

I would like to use some of the content in my article or publication, for academic purposes. Can I do this?

I would like to use some of the content in my article or publication, for academic purposes. Can I do this?

I would like to use this content in an non-revenue generating circumstances:

Please complete this form ->
http://surveys.vin.com/s3/3dPerm.  

Provided the content is appropriately referenced & will in no way form part of revenue generation, we are happy for you to use our content.
Faq group: 
Faq weight: 
6

What content do you have available?

What content do you have available?

Please take a look at our Showcase page to see all the content currently available.
Faq group: 
Faq weight: 
7

I would like to use the content for training, or in revenue generating circumstances, can I do this?

Do you have plans for X, Y, or Z?

Do you have plans for X, Y, or Z?

Probably, yes! If you have specific content requests we’d love to hear from you, please email us at support@ivalalearn.com and we can discuss if it’s already on our roadmap, or adding it / bumping it up our development schedule.
Faq group: 
Faq weight: 
39

I have a question not answered here..

Accessing the content

I’m a student, how can I get access free?

I’m a student, how can I get access free?

We are hosting all of our 3D content on VIN.com. Create an account there using your educational email address and then visit this page - www.vin.com/3dlearning
Faq weight: 
1

I’m a VIN member, can I get access to the content free?

I’m a VIN member, can I get access to the content free?

Yes our 3D content is free for all VIN members at this page - www.vin.com/3dlearning.

Faq weight: 
2

I’m an intern, resident or academic at an academic Institution. How can I access?

I’m an intern, resident or academic at an academic Institution. How can I access?

It’s FREE for you as we are hosting all of our 3D content on VIN.com. Create an account there using your academic email address (to qualify free) and then visit this page - www.vin.com/3dlearning
Faq weight: 
3

How do I use the 3D content, do I need to download anything?

How do I use the 3D content, do I need to download anything?

The content loads directly within your web browser, - there is nothing to download.
Faq weight: 
4

I’m a veterinary nursing student, can I get access free?

I’m a veterinary nursing student, can I get access free?

Unfortunately the content is not available for free yet to veterinary nursing students however you can subscribe at www.ivalalearn.com for an annual fee.
Faq weight: 
5
Interacting with the 3D content

What are the controls for the content?

What are the controls for the content?

Here’s a great video on how to get started with the content:

https://youtu.be/sF_ght0mYwk

 
Faq weight: 
0

I use a trackpad only, can I use the content?

I use a trackpad only, can I use the content?

Yes! Whilst a 3-button mouse is the most comfortable way to use the content and we strongly recommend it (they’re very cheap!), we’ve created a video here to show you how to use best with your trackpad:

Faq weight: 
1

What is the test yourself feature?

What is the test yourself feature?

This is a feature within the 3D content that allows you to test your knowledge of the structures that are present. There are two forms, the ‘type yourself’ and the ‘MCQ mode’. It will be of particular interest to students studying anatomy. Watch this short video to see more:

https://youtu.be/afNOyQlwQEU

 
Faq weight: 
4

What is the walkthrough mode?

What is the walkthrough mode?

In some of our 3D content we have short tutorials (‘walkthroughs’) highlighting the key points surrounding a particular topic. These for instance might explain how topographical anatomy relate to radiographic anatomy, or go over the key structures of the stay apparatus so definitely worth checking out! Here is a video showing you how to access and use the walkthrough feature: https://youtu.be/l942zh0N8a8
Faq weight: 
5
Billing

How much does it cost?

How much does it cost?

How much does the content cost? Currently it is £44.99 for a years access, which gives you access to all current and future content on the site. Your subscription will automatically renew at the end of the year. *Remember that the content is FREE for students, interns, residents & academics on VIN.com.
Faq group: 
Faq weight: 
0
I'm having technical problems

I’m having a general problem with the content, what do you recommend?

I’m having a general problem with the content, what do you recommend?

The content generally runs best on Chrome and Firefox, on a 64-bit browser. Please download and install one of (or the other) one of these & try again.

Chrome

Firefox

 
Faq weight: 
0

I’m getting an ‘out of memory exception’ when I load the content, what’s wrong?

I’m getting an ‘out of memory exception’ when I load the content, what’s wrong?

Please make sure you are using Chrome or Firefox the 64-bit versions, and if this doesn’t fix the issue please contact us and we will help you.
Faq weight: 
1